Order Manager - Pump Technology
Location: Dubai, United Arab Emirates

About DESMI 
As a global leader established in 1834, DESMI has been at the forefront of delivering efficient and innovative pump solutions across multiple sectors. Our commitment to quality and customer service is reflected in our expansive global presence and diverse product range. Join us in our mission to provide world-class pump solutions and services.

Join Our Team 
DESMI Middle East is looking for a dedicated and detail-oriented Order Manager to oversee our order execution process. This role is crucial in ensuring customer satisfaction and efficient management of orders across various sectors, with a focus on pump technology.

Key Responsibilities

• Manage and own the order process from confirmation to the start of the warranty period, focusing on low-complexity projects.
• Generate and handle proforma invoices and order confirmations.
• Prepare and distribute order-related documentation to customers.
• Address commercial and technical changes, including strategies for delay mitigation.
• Ensure timely submission of necessary documentation, such as certificates and instructions.
• Conduct internal training and education on order management processes.
• Assist in warranty and spare part sales efforts.

Qualifications

• Basic technical knowledge of pump products, applicable across various sectors.
• Strong commercial understanding and ability to manage multiple orders effectively.
• Excellent command of English, both written and spoken.
• Cross-cultural understanding, outgoing personality, and a loyal mindset.
• Organized, detail-oriented, and capable of working under pressure.

Why Join Us

• Be part of a growing, international team in a dynamic organization.
• Significant opportunities for personal and professional development.
• Play a crucial role in ensuring project success and customer satisfaction.

Application Process
Interested candidates with the above qualifications are encouraged to submit their CV and application through our e-recruitment system by pressing the “apply” button. For any inquiries, feel free to contact the General Manager, Ricky Frampton at rifr@desmi.com or +971502438188.

Application Deadline: December 28, 2023. We process applications continuously and encourage early submissions.

DESMI is a global company specialised in the development and manufacture of pump solutions for marine, industry, oil spill combating, defence & fuel and utility both locally and globally. Our product range supplemented with agency products from other leading, world class manufacturers – is completed by related services such as the design and installation of pump plants, oil spill recovery and after sales service through our network of service centres. The DESMI pumps and systems are sold to more than 100 countries via a network of subsidiaries and distributors on six continents.